From January through June of 2018, I contracted with Ecamm Networks to build a comprehensive learning site for their newest product, Ecamm Live 2, an innovative live streaming Mac app for Facebook Live, YouTube Live, and other services.
When final development is completed, I’ll update this case study with additional details and examples.
What were Brian’s roles?
I began the project by planning and conducting research, and user interviews, creating personas and scenarios to document who we were building for. With that knowledge in hand, we agreed upon a plan of what to write, and could then critique the materials, both content and delivery, against what we knew about our audience.
I wrote a detailed user manual for their product. Next, we determined the most important topics to take further in detailed tutorials for important tasks. I created tutorials as both a written text-based resource, and as the basis of several videos which we have partnered with a video professional to produce. Those are currently wrapping production.
I designed a new system within the Ecamm web site in which to house the new learning materials. I built a fully functioning prototype with Jekyll. The prototype was so well received that they’ve put it into production while applying the finishing touches to the design and development.
Current status: prototype, with three additional completed tutorials waiting to be put on the live server, as well as integration of the video components, and completion the front end UI, all of which are in the client’s hands. Here are two current examples:
Who else was involved?
I worked remotely with a good deal of autonomy, but also collaborated closely with the company on many details. Ecamm Networks chose to execute much of the final site development themselves, based on my designs. We also collaborated with a video professional on the videos.
Stay tuned for more…