Making Better Web Software for Education

Don’t make something unless it is both necessary and useful, but if it is both necessary and useful, don’t hesitate to make it beautiful.

Above is a quote attributed to the Shaker furniture makers. My good friend Josh Porter shared it with me along with his feelings about craftsmanship. Last night Josh made a great presentation to Boston’s Markup & Style Society about craftsmanship as it applies to web design. It’s something we in such a fast-changing industry and market may overlook from time to time.

I think it’s time we took a little more pride in our creations. To design them with care and thoughtful details, as if they were going to be around longer than we tend to think about web sites existing.

The reason I felt compelled to start my graduate degree in Instructional Design is because I felt there wasn’t a lot of good web software for education. What was there showed very little dedication to quality design. Tools have been made and sold, but I don’t see a lot of passion poured into most of these projects.

For my first contribution, I will be contributing to the Social Media Classroom project with Howard Rheingold and Sam Rose. I’ll be working on some of the interaction design, information architecture and visual design. It’s still early in the project, but I’ll keep you updated when we have things to show off.

iPhone As An Official University Device

ACU, Abilene Christian University, has announced that they intend to give iPhones to their incoming freshman students. The university began thinking about the mobile/education convergence on the iPhone/iPod Touch platform in early 2007 and appears to have begun testing the device on campus midway through the year.

Today, along with the announcement of the forthcoming initiative, the university released two video which dramatize several mobile computing issues they can foresee using the device for. They have higher resolution versions available, but here are the YouTube versions: (Fair warning: some cool ideas, great production, somewhat hokie screenplay)

Connected, part 1:

Connected, part 2:

How does a small religious school in central Texas get to this program before bigger, more prestigious schools? Could be several reasons, but I’m sure a relatively small campus population certainly aided in their agility.

See the very smart mobile web portal they already have up: http://acu.mobi/ (Best viewed on a mobile device, especially Safari. Will render on desktop Safari, too). These guys are good.

One of their web developers offers this on his blog:

There are a number of challenges when it comes to creating applications for the iPhone. I won’t go into all of them but the biggest is usability. Some people say content is king, well I say usability is king. This is true with any program or website but especially true on the iPhone, where you have a very limited interface. Thanks to all the classes on usability and design standards with Dr. Susan Lewis in the JMC department that I thought I’d never need, I’m able to (hopefully) design with usability in mind.

Apple rumor site MacRumors believes this is only the first of several universities about to deploy such a program, with Apple’s active involvement. They offer up “Harvard, MIT and Stanford” as the other schools, but as typical of Apple rumor sites, I think they just made this one up. No offense to ACU, are clearly very tech savvy, but considering how much earlier Stanford (whose picturesque Palo Alto campus resides near Apple’s corporate campus in Cupertino, CA) was on iTunes U, I just don’t see them leap frogging these academic powerhouses if Apple was spearheading the program. I think the credit here all goes to ACU.

If nothing else, the program is a PR coup. Of course, they run the risk of becoming “the iPhone school,” but I imagine that’s a risk they’re willing to take to be out in front of this. Duke ran a One iPod Per Child (er, ahem, student) program for several years, before curtailing it. But I feel that this may just have more staying power. The looming question for me is “what about the AT&T contracts?” I haven’t seen this referenced anywhere yet.

Prediction: this program is the sound of the train horn in the distance. The freight train of mobile connectivity in education is coming this way… and it’s nearly here.

(updated with the web developer’s comments minutes after original post)

Help Me Wrangle the Future in Educational Technology

The future has already arrived. It’s just not evenly distributed yet.
—William Gibson

Imagine you could have any current technology, in it’s current or slightly reworked form, to help you in a in-person classroom setting. The technology would be used by both the facilitator and the learners. It could be used outside of the class’s meetings, or both in- and outside of class.

What would you choose? How would you use it?

In my short time as an Instructional Design graduate student, I see increasing evidence that learning is most effective in a social, community setting. As a “netizen” I see networked tools increasingly contributing to community formation, enabling connections and discussions. As a student, I continue to see (and often have to use) technology that delivers poorly. Uninspired design, non-current technology, there could be many factors. I believe the future Gibson was talking about has not arrived in the education community. Yet.

I want to reverse this.

With your help, I can find the tools that we should start with. We can see what’s been done with them thus far (”best practices”) and I’ll report on the current state of affairs, offer suggestions and design prototypes of future directions. Tools should be as inexpensive as possible (open-source preferable) and interoperable with a wide range of tools, services and non-school technologies.

I know that there must be some incredible work already being done. But I’m having trouble finding it. I don’t want to reinvent any wheels, and I want to lend a hand where I can. Where should I look?

This semester I have what amounts to an independent study where I can build a piece of this project. I would like this piece to be a foundation, a beginning to the rest of my studies going forward. I also want to spread the best ideas as far, as wide and as freely as possible for others to benefit from.

The result of this semester’s work will be reported here on this blog and possibly as presentations, which would also be announced here. I intend my research-in-progress to also be shared here.

My current, but not necessarily final, idea is the use of a blog as a lightweight replacement for the monolithic institutionally deployed learning management system (LMS, eg, WebCT, Blackboard, et al.). I am already involved with one at another institution that is being used in this manner.

I need more examples of current web technology being harnessed in ways that supplement the classroom experience, aiding in- and outside class discussions. This is only one place to employ simple, open technology in education. I have grand ideas (and diagrams) of larger, web2.0-ish systems that could be deployed institution-wide. But current institutional systems are almost universally disliked.

Change needs to start small.

Can you help? Help me to help you? Are there existing tools you use or have seen used well? Are there technologies that just need some adaptations, or a fresh coat of “user friendly”? Please leave me a comment or an email. Please pass my plea on to your opinionated, passionate, creative friends. With your help we can start distributing the future, today.

A Running Start

I had the best of intentions to get this blog up and running in the month prior to my first classes in my Instructional Design program. Instead, I posted one entry all semester. I was not happy with my install, my stylesheets and I didn’t have time to address either. Working full-time and taking two night grad courses a semester tend eat into your free time. Excuses aside, I finally reinstalled WordPress and got a decent stylesheet working. Of course, this is only a lightly modified version of someone else’s CSS, so I have much more work to do. But now the place is at least presentable, and doesn’t look totally cookie-cutter.

Now I have three posts up of some length and depth and I’m releasing the blog to the world. Hopefully it will allow me to connect with others interested in educational technology and instructional design and web technology. If you have a blog about these things, I’d love to hear from you.

See also, the About page, which in turn links to things like a biography, a resume, and my several other blogs.

Michael Wesch’s Modern Teaching Techniques

My first introduction to Michael Wesch was through a video posted on YouTube entitled “The Machine is Us/ing Us.” I wasn’t the only person introduced to him that day. What started as a video discussing digital communications with his colleagues, was within a few short days the most talked about video on the Internet, and has now been viewed literally millions of times.

I didn’t realize until later that Michael was a college professor. One who was really rethinking his role as a teacher. Many of Professor Wesch’s ideas meld neatly with the andragogy that we investigate in our Adult as Learner course.

This October, I was reintroduced to Wesch through another video which was making the rounds on the Internet. “A Vision of Students Today” was video made by Wesch with his introductory anthropology seminar, engaging the participation of his students. All couple hundred or so of them. Clearly, this was no traditional lecture class.


After viewing this latest video through the lens of a graduate program in instructional design, I determined I needed to discover a little more about Professor Wesch. With a little digging, I discovered a guest blog post of his at a blog called Savage Minds. “A Brief Philosophy of ‘Anti-Teaching’” is Wesch’s description of the techniques he is auditioning on his students at Kansas State University.

He found himself teaching two and four hundred students at a time. The only tools he was given was the tradition of college lecturing. And much of his audience was only there because the course fulfilled requirements for graduation. Many didn’t not know what “Anthropology” even was before stepping into the classroom. Student motivation was clearly low, and participation seemingly oppressed by the logistics of an en-masse classroom environment. Anyone brave enough to ask a question, would also have to be brave enough to ask it in front of 399 of their neighbors.

Wesch wanted to convey information about anthropology, yes, but more so, he wanted to create “active, lifelong learners, with critical thinking skills.” Critical thinking requires asking great questions, and answering great questions with more great questions.

Unfortunately such great questions are rarely asked by students, especially in large mandatory introductory courses. Much more common are administrative questions such as, “What do we need to know for this test?” This may be the worst question of all. It reflects the fact that for many (students and teachers alike), education is a relatively meaningless game of grades rather than an important and meaningful exploration of the world in which we live and co-create. I don’t think it is the student’s fault for asking this question. As teachers we have created and continue to maintain an education system that inevitably produces this question. If we accept Dewey’s notion that people learn what they do, the lecture format which is the mainstay of teaching (especially in large introductory courses) teaches students to sit in neat rows and to respect, believe, and defer to authority (the teacher). Tests often measure little more than how well they can recite what they have been told.

Clearly, this format is losing college-aged students’ interests, just as we see that non-participatory formats don’t motivate adult learners. To motivate the students, we find Wesch establishing inclusion and enhancing meaning with his techniques, a la Wlodkowski’s Motivational Framework. [Source, Enhancing Adult Motivation to Learn: A Comprehensive Guide for Teaching All Adults ( or Amazon link)]

But while the sheer numbers of students are a burden in one sense, there is also tremendous potential. Think of the knowledge and life experience that is in that single room, if only I could find a way to harness it! I wanted the students to be fully engaged, talking to one another, grappling with interesting questions, and exploring any and all resources to find answers (and more questions).

Wesch takes his position as “teacher” and converts it to a learning manager, aggregating information his class created and directing a product of their experience, the video “A Vision of Students Today”. He clearly takes what could be a bad situation, an enormous class with the potential loss of human connectivity, and made the best use of the situation. This inclusion makes all the difference.

Wesch cites Postman and Weingartner’s Teaching as a Subversive Activity (or Amazon link) as a major influence of his, and I now have that high on my own reading list. The authors make the argument that teachers should concentrate on the learning environment they create at least as much as the content, or message, they have set out to express.

The classroom is the means, not the ends, of the information that circulates within it. So teaching to the test is a good idea… when you realize the test isn’t multiple choice, it’s life.

Andragogue as linker

In my first reading assignment on “The Adult as Learner,” I’m discovering andragogy. Andragogy is a term that compliments pedagogy. If pedagogy is “the art and science of teaching children,” then andragogy is “the art and science of teaching adults.”

It seems though, that the two terms represent more than simply what their Greek roots translate to. Pedagogy has been a term attached to a style of teaching which is more top-down, where the teacher is the focal point of classroom activities, dispensing the majority of information and guidance, as well as the gatekeeper of grades. If you went to public school in the United States during your formative years (or in most of the modern world, I would guess) you probably experienced this as your norm.

Andragogy is a different method where the teacher is not the focus. Malcom Knowles (no obvious relation to Beyoncé) gives us this definition of the andragogical method:

In contrast, the basic format of the andragogical model is a process design. The andragogical model assigns a dual role to the facilitator of learning (a title preferable over “teacher”): first and primarily, the role of designer and manager of processes or procedures that will facilitate the acquisition of content by the learners; and only secondarily, the role of content resource. The andragogical model assumes that there are many resources other than the teacher, including peers, individuals with specialized knowledge and skill in the community, a wide variety of material and media resources, and field experiences. One of the principal responsibilities of the andragogue is to know about all of these resources and to link learners with them.

That’s a lot to chew on in one paragraph. I experienced a shift from peda- to andra- in college to some degree and I think that may be a large factor in my greater enjoyment of college. But let’s take a look at a few things. See my added emphasis in the same paragraph below.

In contrast, the basic format of the andragogical model is a process design. The andragogical model assigns a dual role to the facilitator of learning (a title preferable over “teacher”): first and primarily, the role of designer and manager of processes or procedures that will facilitate the acquisition of content by the learners; and only secondarily, the role of content resource. The andragogical model assumes that there are many resources other than the teacher, including peers, individuals with specialized knowledge and skill in the community, a wide variety of material and media resources, and field experiences. One of the principal responsibilities of the andragogue is to know about all of these resources and to link learners with them.

Step back and ask yourself, especially with those items emphasized, what does that sound like? To me, that screams “the Internet.” But specifically, it says “social media” and blogs and bloggers specifically meet a heck of a lot of those criteria. Many bloggers who focus on a topic may not be the world’s preeminent voice in their interest, but they can tell you who the authorities are, link to them and compare and contrast the information that can be gleaned from these sources. I learn so much from blogs, it’s almost embarrassing. I find Wikipedia also functions in the same way. Linking makes the web go ’round.

However, there’s one nugget to squabble over here: authority. Anyone can have a blog or edit Wikipedia. You need to verify your resources before trusting them. Most books and peer-reivewed journals are just that: peer-reviewed. Luckily, through the wisdom of crowds if you can see that many in the interest community you’re exploring respect your resource, it is probably a safe bet. It’s easy to tell: who is your source linking to, and who links to your source? Of course, this wouldn’t apply to new or yet undiscovered resources, so these would need to be treated with some sort of intellectual probation.

I think this underscores the sheer power of the web as a learning tool (if this was ever in any doubt) and has certainly helped reassure me that I am personally on the right track pursuing this masters in instructional design.

[Quote source: Andragogy in Action by Malcolm Knowles, Jossey-Bass, San Francisco.]